The consumer website,, provides homeowners with detailed information about loan programs, along with self-assessment tools and calculators. These resources allow borrowers to determine whether they might be eligible for a modification or a refinance.

Borrowers also can connect with free counseling resources to answer questions; locate homeowner events; find a checklist of key documents and materials to have ready when calling their servicer; as well as FAQs from borrowers in similar circumstances, and much more.

One Response to

  1. Jo Leftwich says:

    I have been trying for a loan modification since May 2009 and my loan company just finished the process but is not helping as requested. Is there help out there?

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